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Update Installation

Ruan 2022-06-24 15:50:56 +00:00
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Installation.md

@ -55,23 +55,25 @@ To use the web interface in a container environment, see [Docker](https://gitlab
## Troubleshooting
If you're using a web host's database, contact them to find out whether their database accepts remote connections. Most [web hosts](https://gitlab.com/ruany/LiteBans/-/wikis/MySQL-Errors#hosts) do not provide this for free plans.
If you get redirected to the wrong page when trying to access bans (e.g. Multicraft admin panel instead of the web interface):
If you get an error "404 Not Found" / "The requested URL was not found on this server":
- FTP clients have settings for file permissions, ensure that these are correct if you are using FTP to upload files.
- Check that the directory has the **correct file permissions** (`chmod -R 755 /var/www` + `chown -R www-data /var/www`) especially after moving files across servers.
- Check that you've extracted it to the correct directory (if the "public_html" folder exists, extract to that folder)
If you get **redirected** to the wrong page when trying to access bans (e.g. Multicraft admin panel instead of the web interface):
- Set up different subdomains for each web installation you have, instead of putting everything on the same domain/subdomain.
- Also set up different virtual-hosts for everything that should be installed separately, if needed. Each web package should get its own directory to prevent conflicts.
If you get an error "404 Not Found" / "The requested URL was not found on this server":
- Check that the directory has the correct file permissions (`chmod -R 755` + `chown -R www-data`) especially after moving files across servers.
- Check that you've extracted it to the correct directory (if the "public_html" folder exists, extract to that folder)
If you are unable to connect to `localhost` but are certain that there is a database server running on the local machine:
If you are **unable to connect** to `localhost` but are certain that there is a database server running on the local machine:
- Try setting the host to `127.0.0.1` instead of `localhost`. This switches the connection method to TCP. (`localhost` uses local UNIX socket)
For other database errors:
For **other database errors**:
- See https://gitlab.com/ruany/LiteBans/-/wikis/MySQL-Errors
If bans don't show up:
If bans **don't show up**:
- Ensure that the `table_prefix` is set correctly.
- Try /litebans:ban - if this works and /ban doesn't, then another plugin is overriding the command. See [Command Aliases](https://gitlab.com/ruany/LiteBans/wikis/Command-Aliases)
- Log into the database and see if the tables contain the relevant data.
If skins/avatars are not showing correctly:
If **skins/avatars** are not showing correctly:
- Change the `avatar_source` in settings.php. Three example sources are indicated above the option.